Privacy Policy

Effective: June 17, 2026

1. Introduction

Mail Merge, operated by Chengdu You Ni Xin Hui Network Technology Co., Ltd., respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website at mailmerge.lat or engage with our services. By using our website or services, you acknowledge and agree to the practices described in this policy. If you have any questions or concerns, please contact us using the information provided at the end of this document.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when you submit inquiries, request proposals, or communicate with us. This includes your name, email address, phone number, company name, and job title. We also collect project-related information including technical specifications, system requirements, architectural details, and business context shared during consultations. We keep records of our correspondence so we can provide consistent, informed service.

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain information including pages visited, time spent on each page, navigation patterns, referring URLs, browser type and version, operating system, IP address, device type, and language preferences. This information is collected through cookies and similar tracking technologies as detailed in Section 5.

2.3 Third-Party Information

We may receive information about you from business partners, analytics providers, and publicly available sources where permitted by applicable law. Any third-party data received is handled in accordance with this Privacy Policy and applicable data protection regulations.

3. How We Use Your Data

We process personal data for the following purposes: to respond to your inquiries and provide information about our services; to evaluate project requirements and develop technical proposals and assessments; to communicate with you regarding your projects, service updates, and relevant industry insights where you have consented to receive such communications; to improve our website, services, and user experience through analytics and research; to comply with legal obligations, enforce our terms, and protect our rights and the rights of others; and to detect, prevent, and address technical issues, security incidents, or fraudulent activity. We will not process your personal data for purposes incompatible with those described in this policy without first obtaining your consent where required by law.

4. Legal Basis for Processing (GDPR)

For individuals in the European Economic Area, our processing of your personal data is based on the following lawful grounds under the General Data Protection Regulation: your consent where you have given clear consent for a specific processing purpose such as accepting non-essential cookies or subscribing to communications; contractual necessity where processing is necessary to fulfill a contract with you or to take steps at your request before entering into a contract; legitimate interests where processing is necessary for our legitimate business interests, provided these do not override your rights and freedoms, including improving our services, maintaining security, and communicating with clients about their engagements; and legal obligation where we must process your data to comply with applicable laws and regulations.

5. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance functionality, analyze usage patterns, and improve your experience. Cookies are small text files stored on your device by your web browser. Essential cookies are required for core website functionality including session management and security and cannot be disabled. Analytics cookies help us understand how visitors interact with our site through aggregated, anonymous data about page views and navigation. Preference cookies remember your settings and preferences for a personalized experience on return visits. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

6. Data Sharing and Disclosure

We may share your personal data with trusted third-party service providers who assist us in operating our website, delivering our services, and managing our business operations. These providers are contractually bound to protect your data and may only use it for the specific purposes we authorize. We may share information with professional advisors including legal, accounting, and advisory professionals as necessary for business operations or compliance. In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction and we will notify you of any change in control. We may disclose information if required by law, legal process, or governmental request, or to protect our rights, property, or safety, or those of others. We do not sell your personal data to third parties.

7. Data Retention and Security

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When determining retention periods, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use, the processing purposes, and applicable legal requirements. When data is no longer needed, we securely delete or anonymize it. We implement technical and organizational security measures including TLS/SSL encryption for data in transit, access-controlled server infrastructure with monitoring, regular security assessments and vulnerability testing, employee training on data protection practices, and incident response procedures to address potential data breaches promptly and effectively.

8. Your Rights

Under GDPR (EEA Residents): You have the right to access your personal data and request a copy of the information we hold about you. You have the right to rectify inaccurate or incomplete data. You have the right to request erasure of your data where there is no compelling reason for continued processing. You have the right to restrict processing in certain circumstances. You have the right to data portability to receive your data in a structured, commonly used format. You have the right to object to processing based on legitimate interests or direct marketing. You have the right not to be subject to solely automated decisions that significantly affect you.

Under CCPA (California Residents): You have the right to know what personal information we collect about you. You have the right to request deletion of your personal information, subject to certain exceptions. You have the right to opt out of the sale of your personal information. We do not sell personal information as defined by the CCPA. You have the right to exercise your privacy rights without receiving discriminatory treatment.

To exercise any of these rights, please contact us at contact@mailmerge.lat. We will respond to your request within the timeframes required by applicable law and may need to verify your identity before processing your request.

9. International Data Transfers

Your personal data may be transferred to, stored, and processed in countries other than your own, including China and the United States, where our servers and service providers are located. These countries may have data protection laws that differ from those in your jurisdiction. When we transfer data across borders, we implement appropriate safeguards to ensure your data receives adequate protection, including Standard Contractual Clauses approved by the European Commission or other lawful transfer mechanisms as required by applicable law.

10. Other Matters

Children's Privacy: Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data without parental consent, please contact us immediately.

Third-Party Links: Our website may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing personal data.

Changes to This Policy: We may update this Privacy Policy from time to time. Changes are effective upon posting with an updated effective date. For significant changes, we may provide additional notice through our website or by email.

Complaints: If you believe our processing violates applicable data protection laws, you have the right to lodge a complaint with your local data protection authority. We encourage you to contact us first so we can attempt to resolve your concerns directly.

11. Contact Information